The Confédération Africaine de Football (CAF) is recruiting for new roles this June 2024. We explore the vacancies and provide a guide on How to Apply.
Closing date: 21 June 2024
CAF is the governing body of African football and was founded in 1957. With a membership of 54 Member Associations, the secretariat is based in Egypt.
Perks and Benefits
- An interesting and varied job in an exciting and innovative international organization.
- Attractive employment conditions.
- The opportunity to be part of a highly committed international team.
- Quality social security coverage.
- An excellent pension schemes.
Job openings at CAF
Ticketing Officer
You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Ticketing Officer.
Responsibilities:
- Process ticket sales and reservations via various channels (phone, online, in-person).
- Issue tickets and ensure proper delivery (e-tickets, physical tickets).
- Address customer inquiries related to ticketing procedures, and troubleshoot any issues.
- Maintain accurate records of ticket sales and inventory.
- Assist with the development and implementation of ticketing strategies for CAF events.
- Work collaboratively with other departments within CAF to ensure a seamless ticketing experience.
Requirements (profile):
- Bachelor’s degree in business administration, Management, or equivalent.
- Minimum of 2 years of experience in a ticketing role (event ticketing, travel ticketing, etc.)
- Strong understanding of ticketing systems and procedures.
- Excellent customer service skills with the ability to handle inquiries professionally and courteously.
- High level of proficiency with Microsoft Office and other modern IT tools.
- Strong Analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Stakeholder management and Influencing skills.
- A passion for football and a deep understanding of the African football landscape, is an advantage.
- Fluent in two of CAF official languages (English, French & Arabic) both written and spoken.
Ticketing Manager
You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Ticketing Manager.
Responsibilities:
- Develop and implement a ticketing strategy that maximizes revenue and accessibility for fans.
- Oversee the ticketing platform, ensuring its functionality, security, and user-friendliness.
- Lead the ticketing team in CAF and during competitions.
- Analyse ticket sales data and generate reports to identify trends and inform future strategies.
- Maintain strong relationships with event organizers, sponsors, and external ticketing vendors.
- Ensure adherence to CAF ticketing policies and procedures.
- Resolve customer inquiries and complaints on ticketing issues promptly and professionally.
- Work collaboratively with other departments within CAF to ensure a seamless ticketing experience.
Requirements (profile):
- Bachelor’s degree in Business administration, Management, or equivalent.
- Minimum of 5 years of experience in ticketing operations, preferably in the sports industry.
- Proven track record of developing and implementing successful ticketing strategies.
- Strong understanding of ticketing systems and technologies.
- Ability to work effectively under pressure and meet deadlines.
- Accuracy and attention to detail are essential.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills
- Stakeholder management and Influencing skills.
- A passion for football and a deep understanding of the African football landscape and CAF’s mission
- Track record of providing leadership and direction to teams
- Fluent in at least two of CAF Official languages (English, French and Arabic) both written and spoken is a must.
- High level of proficiency with Microsoft Office and other modern IT tools.
How to Apply
To apply, first visit the CAF careers page to view all the open vacancies. Please read through to understand the job specs for the vacancy you wish to apply for.
These positions will be based in CAF Headquarters – Cairo, Egypt. Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or on any other grounds.
If you have the necessary qualifications and are keen to work for a top international sporting organization, submit your application in English (Motivation Letter, CV, Diplomas, and Reference Letters).
Only direct applications who meet all the required criteria will receive consideration, please send your C.V. to [email protected]
