Department of Employment and Labour is looking for Claims Processor x3 posts

The Department of Employment and Labour is hiring a Claims Processor x3 posts.

Closing date: 01 July 2024 at 16:00

SALARY : R255 450 per annum

  • Labour Centre: Cape Town Labour Centre (Western Cape) Ref No: HR 4/4/10/616 (X1 Post)
  • Bellville Labour Centre (Western Cape Ref No: HR 4/4/10/617 (X1 Post)
  • Durban Labour Centre Ref No: HR4/4/5/81(X1 Post)


Three-year tertiary qualification in Public Management/Business Management/ Public Administration/ Business Administration/ Administrative Management/ Management/Financial Accounting/ Cost and Management Accounting/ Operations Management/Production Management/ Auditing/ HRM/Nursing.

Experience in Claims Processing environment will be an added advantage.

Knowledge: Public Service Act, Public Service Regulations, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations, Customer Services (Batho Pele Principles), Technical Knowledge, Promotion of Access to Information Act, POPIA.

Skills: Computer literacy, Business Writing skills, Critical thinking, Report Writing, Communication (written and verbal), Emotional Intelligence, Conflict Resolution, Problem Solving, Data and Records Management, Customer Service.

Key Duties

  • Register and acknowledge claims.
  • Prepare compensation benefits.
  • Handle claim enquiries.
  • Render administration activities

How to Apply

APPLICATIONS : First, DOWNLOAD THE FULL JOB ADVERT [pdf] HERE, then proceed to apply as directed below.

Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town.

Deputy Director: Labour Centre Operations: PO BOX 10074, Durban 4001or hand deliver at Government Buildings, Masonic Grove, Durban, 4001. For Attention: Sub-directorate: Deputy Director Human Resources Operations, KwaZulu-Natal.

Instructions: Applicants must be submitted on the New Z83 application form. Each application for employment form must be fully completed, initialled and signed by the

Read also: Practice note on the application of the Z83 and other employment matters.


  • Mr Q Bowman Tel No: (021) 441 8120
  • Mr SA Mchunu Tel No: (031) 331 1500

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