Zororo-Phumulani: Internship Programme 2024

Zororo-Phumulani Funeral Plan invites qualifying candidates to apply for the Internship Programme 2024.

Closing date: 15 July 2024

Locations: various

Careers at Zororo-Phumulani Funeral Plan

Zororo-Phumulani is an Authorised Financial Services Provider in South Africa. Established in 2012, Zororo-Phumulani offers services to all countries in the SADC region.

Proudly powered by Doves Zimbabwe, Zororo-Phumulani is headquartered in Braamfontein , Johannesburg.

A career at Zororo-Phumulani means you’ll become one of the over 100 professionals working at Zororo-Phumulani to provide cover to its diverse range of clientelle.

Available internship positions

Customer Care/Marketing Internship

Job Title: Customer Care Department: Marketing X 1

Essential Duties and Responsibilities

  • Managing our social media platforms (WhatsApp, Facebook and Twitter Platforms).
  • Respond to customer queries on all our platforms timeously.
  • Serve as a point of contact for customers seeking assistance over the people or online.
  • Monitor marketing channels and contribute to lead generation.
  • Perform any other duties.


  • Ability to work under pressure
  • Fast learner
  • Excellent marketing skills
  • Analytical, goal-oriented work style

Education and/or Experience

  • Matric and Certificate in Marketing
  • Valid Work Permit or South African ID

Accounts Internship

Job Title: Accounts Internship Department: Finance X2

Essential Duties and Responsibilities

  • Bookkeeping and general accounting.
  • Creating and maintaining spreadsheets.
  • Operating data terminals calculators and other standard office equipment.
  • Performing clerical work and interoffice support including receiving and processing mail.
  • Invoicing and reconciliation for varying departments.
  • Budgets for all departments.
  • Assembling, sorting and tabulating codes and filing data.
  • Verifying claims and processing orders and deposit slips.
  • Any other duty assigned by your manager.


  • Pay attention to detail
  • Hardworking
  • Can work under pressure
  • Good communication and written skill

Education and/or Experience

  • Matric and Certificate in Accounting
  • Valid Work Permit or South African ID

Retention Internship

Job Title: Retention Internship Department: Marketing

Essential Duties and Responsibilities

  • To make outbound retention calls to existing customers.
  • Help maintain our high levels of client acquisition, retention, and reactivation.
  • Liaise with other departments, when required, to escalate and resolve issues and/ or report faults to ensure that customers remain satisfied with our services.
  • Explaining the payment process mechanism to customers.
  • Ensuring customer satisfaction, professional communication.
  • Making follow-up calls on new customers and existing customers not paying their premiums.
  • Provide excellent customer service and ensure customer satisfaction.
  • Make payment reminder calls to existing and new customers.
  • Produce weekly and monthly reports on work done.


  • Good Communication skills
  • Ability to perform tasks under pressure
  • Good listening skills and attention to detail
  • Ability to multi-task, set priorities and manage time effectively

Education and/or Experience

  • Matric and Certificate in Marketing
  • Valid Work Permit or South African ID

Transport and Services Internship

Job Title: Transport and Service Internship Department: Transport & Services

Essential Duties and Responsibilities

  • Custodian of transport policy
  • Vehicle allocation to different departments as and needed.
  • Scheduling vehicles for maintenance appointments and intervals
  • Weekly and monthly reports as requested by management.
  • Drivers’ management, schedules, and route planning
  • Implementing the vehicle management system
  • Prepare drivers and vehicles paperwork for repatriation.
  • Any other duties assigned by management.


  • Excellent communication and people management skills
  • Excellent written and verbal customer service
  • Ability to collaborate with teams.
  • Ability to perform tasks under pressure.
  • Attention to detail and accuracy.

Education and/or Experience

  • Matric and Certificate in Logistics
  • Valid Work Permit or South African ID

How to Apply

If you meet the requirements and are interested please email your CV to [email protected] or [email protected].

Closing date Monday 15 July 2024.


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