The University of KwaZulu-Natal is hiring Call Centre Agents X10 posts
Job Highlights
The University of KwaZulu-Natal (UKZN) is recruiting! Applications are invited for the vacancy: Call Centre Agents X10 posts.
Closing Date: 18 September 2024
Location: Glenwood
The University of KwaZulu-Natal is a leading institution of higher learning on the African continent.
Job Purpose
The incumbent will be responsible for handling telephonic inquiries, about registration from internal staff members, current students, prospective students as well as the general public.
Key Duties
Main responsibilities will include assisting callers with information on entrance requirements, programs available, and status checks as well as assisting with online acceptance of offers.
Referring clients and queries to College Offices or Student Fees, etc if requests fall outside the boundaries of this Office.
Minimum requirements
- Current Final Year/Current Postgraduate UKZN students
- Good academic standing
- Knowledge of University processes and structures
- Telephone etiquette
- Problem Solving & Analyzing Information
Preferably some experience in call centre work and working knowledge of MS Office package including MS Teams.
How to Apply
Do you fancy your chances and would like to apply for this exciting opportunity? Please APPLY HERE. Closing date is 18 September 2024.
