University of the Free State: Receptionist Internship intake 2025
Job Highlights
The University of the Free State is recruiting recent graduates! Apply now for the Receptionist Internship opportunity for 2025.
Closing date: 08 November 2024
- Intern Receptionist (contract appointment: 1 year) (Job ID: 5982)
- Contract Type: Contract
- Occupational Level: Temporary
- Assumption of duties: 1 January 2025.
- Salary: A stipend of R8567.50 will be paid per month.
Duties and responsibilities
• Reception duties:
o Ensure that all guest reports, dockets and correspondence are completed accurately and punctually.
o Manage reservations.
o Check-in and checkout- procedures are strictly adhered to.
o Report faults to Maintenance.
o Liaise closely with Housekeeping on check-in and checkouts.
o Ensure all takings for the day are correct, balanced and banked according to the policy and procedure.
o All charges are correctly entered onto the Guest’s Folio.
o Float, cash and credit takings for shift are balanced and cashier report completed.
o Handle conference enquiries.
o Carry out any other function and responsibility as is directed, to ensure the smooth running of the front desk.
o Must be willing to work assigned shifts and weekends.
o Assist on occasion with breakfast and other functions.
• Administration Duties:
o Ensure that all email, telephonic and walk-in requests are met and responded to in a timely manner.
o Book catering orders as per every request.
o Book conference venues for clients.
o Ensure that information obtained from clients is correct/ accurate.
o Ensure that information obtained for functions is communicated with the relevant stakeholders – Wednesdays.
o Liaise with the Kitchen on functions and stock.
o Liaise with operations regarding information and logistics pertaining to functions.
o Report on any problems that might occur – incorrect orders, late deliveries, special dietary requirements, etc.
o Ensure charges are entered correctly onto Client’s Folio.
o Reconciliation of payments received by checking transaction lists.
o Follow-ups on all outstanding invoices.
o Obtaining quotes from vendors for clients.
o Assist with functions when required.
Qualifications
• Bachelor’s degree or an Advanced Diploma/B Tech degree/postgraduate certificate on NQF Level 7 or a three-year national diploma on NQF Level 6 in Hospitality Management or relevant field.
Recommendations:
• Knowledge of a booking system
The following criteria apply to the selection of candidates:
• The applicant should not currently be participating in an existing learnership/internship programme.
• The applicant should not have any previous formal work experience.
• The applicant must be willing to sign a learnership/internship agreement with UFS.
• The applicant must be available for the period of 1 year to participate in the learnership/internship.
Required competencies
• Results orientated:
o The ability to cope with a frequently changing environment and to adapt to evolving situations.
o The ability to be reliable, responsible, dependable and to fulfil obligations.
• Strategic thinking:
o The ability to deal with several activities at a time.
o The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
• Business acumen:
o Proficient in using MS Office.
o Knowledge of booking system.
• Leading:
o The ability to maintain high levels of personal motivation, energy and enthusiasm.
• Building coalitions:
o The ability to negotiate, sell, influence and to persuade others.
o The ability to be self-assured and at ease with people in all types of social situations.
How to Apply
Please ensure that all relevant documentation is attached to your application. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
• A detailed curriculum vitae and cover letter.
• Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications);
• A copy of your identity document (ID);
• Confirmation of employment of your current employer / last employer (only applicable to external applicants).
Enquiries:
For enquiries, please feel free to contact 051 401 7659 or email [email protected] or [email protected]. Additionally, kindly contact 051 401 9848/ 9813/ 9810/ 9814/ 2979 for assistance.
