Job Highlights
There is a Receptionist job vacancy that is open for application at Heineken Beverages (South Africa).
Closing date: 21 November 2024
- Immediate Superior: Offices Services Manager
- Location: Stellenbosch
- Function: Digital & Technology
- Sub Function: Digital & Technology – Other Support
- Type of Contract: Permanent
- Reference Number: 125070
This position is responsible for providing world class quality administrative and receptionist support.
Key Responsibilities
- To manage and control access to the site for visitors and employees
- Ensure that access controls are adhered to by employees and visitors that enter the building
- Assist with biometrics and visitor check-ins (Kenai or register)
- Receive visitors and inform employee of visitor arrival
- Direct visitors to the waiting area or boardroom
- To ensure an effective and efficient admin support function
- Effective operating of switchboard and direct calls to relevant stakeholders
- Effectively communicating and re-routing urgent matters to relevant stakeholders and follow-up where necessary
- Monitor, respond to and redirect all stakeholder enquiries and emails as appropriate.
- Assist with loading biometrics for new employees
- Publish site communications
- Accurate Calendar management and co-ordination of meeting rooms
- Dispatch and receipt of courier parcels
- Assist with additional admin tasks as requested, including distribution of staff sales cards, access cards and vehicle permits.
- Build effective relationships with external and internal stakeholders
- Provide a high standard of customer service to all internal, and external customers and work partners
- Receive all visitors and employees in a professional manner.
- Drive continuous improvement in area of responsibility
- Implement new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost
- Actively contribute to innovation within team
- Personal Development and Teamwork.
- Take responsibility of own performance goals and personal growth
- Drive own development to ensure knowledge and skills remain current.
- Assist with the up skilling of the team where gaps have been identified.
Education and Experience
- An admin or relevant qualification
- Minimum of 3-5 years proven admin experience within a similar environments
- Strong administrative, organizing and numerical skills.
- Computer literate in MS Office Suite and SAP experience will be advantageous.
- Maintain a high level of confidentiality and professional demeanour.
- Excellent interpersonal and communication skills (verbal and written).
- Must be able to work independently, accurately and under pressure.
- Strong numeracy skills
- High attention and adherence to detail.
- Be able to communicate and work across-functions.
- The ability to multi-task.