AgriSETA: Information Communication Technology Internshp Programme 2025
Job Highlights
AgriSETA is recruiting graduates! Apply now for the Information Communication Technology Internshp Programme 2025.
Closing date: Tuesday, 26 November 2024
Information Communication Technology (ICT) Intern x3
24 months
Remuneration: Market related
Ref: AgriS1102/2024
- Designation Information Communication Technology (ICT) – Intern
- Reporting to Lead Specialist: IT Infrastructure
- Division: Corporate Services
- Office Location: Head Office (Pretoria)
Job Highlights
AgriSETA is looking for suitably qualified candidates to apply for the ICT Internship Programme to gain training and workplace experience in administrative and technical support to implement, monitor, and upgrade information technology systems (hardware and software).
Key Duties and Responsibilities
- Providing the first level of internal IT support for AgriSETA endusers
- Handling of all verbal, e-mail, and phone queries, and ensuring these queries are logged
- Log calls on the call logging system (Helpdesk) and maintains full documentation
- Solve desktop hardware/software problems and provide ongoing support for staff
- Provide functional support for assigned departments or areas and assist technology users with basic problems and training needs
- Install standard hardware, software, and upgrades
- Perform basic system management and routine security administration, including updating endpoint devices
- Gain a working knowledge of system commands, utilities, and operations
- Identify, research, and recommend resolutions of technical problems and perform routine repairs under the guidance of senior technical support representatives
- Identify and report areas for product improvement or needs for new products
Qualification and Experience
- National Diploma/ NQF level 6 in Information Technology /
- Certification in A+, N+, and MCSE/Microsoft Azure Fundamentals
- No working experience required.
- ITIL and COBIT foundation certification will be added advantage
Skills and Attributes
- Problem-solving / trouble shooting skills.
- Ability to work under pressure.
- Team Player and must be able to function individually with minimal supervision.
- Matured and highly professional.
- Strong commitment to meet deadlines.
- Good interpersonal skills and ability to think proactively.
- Attention to detail
How to Apply
Employment Period: Permanent
An updated CV with a cover letter (excluding certificates) should be forwarded to: [email protected]
Closing date: 26 November 2024 @16:30
Enquiries: [email protected]
Note: Communication will be restricted to the shortlisted candidates only. Should you not hear from us in 4 weeks after the closing date of this advertisement, consider your application unsuccessful.
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