A.P Maersk has a vacancy for Inland Agent
Job Highlights
A.P Maersk has a vacancy for: Inland First Mile Agent (Reefer).
Closing date: 11 December 2024
Location: Cape Town
At A.P Maersk, we are on a revolutionary journey to simplify global trade, and we’re looking for talented individuals to join us on this exciting journey.
As an Inland First Mile Agent, you will play a critical role in ensuring the timely delivery of import and export containers, while providing exceptional customer service.
You will have the opportunity to work with a diverse team of professionals who are passionate about delivering high-quality solutions to our customers.
Key Responsibilities
- Liaise with suppliers and prepare transport plans
- Allocate freight orders and drive process efficiency to ensure customer satisfaction
- Understand and meet customer requirements
- Maintain on-time delivery as per customer requirements
- Identify and address service failures and process gaps
- Optimize customer experience and intermodal delivery
- Attend/setup telecoms to address customer concerns
- Actively engage with customers and intermodal vendors for timely resolution
- Own and manage finance process and administration
- Actively prevent service failures and collaborate with stakeholders
- Understand and work with KPIs to meet targets
- Drive continuous improvements to remove waste and lower costs
- Identify root causes of missed targets and implement solutions
- Perform in a manner consistent with Maersk’s values
Qualifications
- Bachelor’s degree in a relevant field.
- a minimum of 3 years of hands-on experience in the Transportation Industry.
- Reefer experience.
- Strong financial acumen.
- Proficiency in stakeholder management, demonstrating the ability to effectively engage and collaborate with diverse stakeholders
- Strong visibility and reporting skills
- Excellent written and communication skills
- Ability to multi-task and display sense of urgency
- Ability to build and maintain solid relationships (internal and external)
- Excellent organization and problem-solving skills
- Conflict resolution and persuasion skills
- Ability to thrive in high-pressure environments, remaining calm and focused under tight deadlines
- Ability to identify weak spots and proactively engage in analysis and solutions
- Proficient to advanced skills in Microsoft Excel, including data analysis, modeling, and reporting capabilities
How to Apply
We offer you an exciting global career at the forefront of world trade. And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world.
The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.
Last Application Date – 11 December 2024
