Closing Date: 2025/01/29
Reference Number: HOL250122-1
Location: Parktown, Gauteng, South Africa
Job Type: Permanent
Reporting To: Chief Claims & Procurement Officer
Number of Positions: 1
Role Objectives:
To provide high-quality administrative and organizational support to the Executive, ensuring operational efficiency and a high level of customer satisfaction.
Key Responsibilities:
1. Communication and Coordination:
- Primary point of contact between management and stakeholders.
- Manage calls, inquiries, and track queries/complaints.
2. Administrative Support:
- Ensure office supplies are available.
- Maintain organized filing systems.
- Manage calendars and appointment confirmations.
3. Meeting and Travel Arrangements:
- Coordinate travel and accommodation.
- Prepare meeting materials and organize meeting logistics.
4. Documentation and Confidentiality:
- Draft and distribute documents while ensuring confidentiality.
5. Event and Presentation Support:
- Arrange meetings, events, and assist with presentation setups.
6. Customer Service and TCF:
- Monitor and report on customer complaints for resolution.
7. Professional Development:
- Actively engage in career growth discussions.
Required Knowledge and Experience:
- Experience: Minimum 5 years’ in an executive assistant or similar role.
- Skills:
- Highly organized and able to prioritize tasks.
- Strong analytical decision-making.
- Team collaboration and excellent client orientation.
- Effective interpersonal communication.
- Self-management and initiative-taking.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
Educational Requirements:
- Matric Certificate.
- Diploma: In Secretarial or General Business field.
- Advanced proficiency: in MS Office and relevant software programs.
Inclusion and Diversity:
Hollard promotes a diverse workplace and encourages applicants from various backgrounds and lived experiences, including but not limited to disability, race, gender diversity, and others.
This job advert represents an exciting opportunity for qualified candidates looking to contribute to Hollard Insure within a dynamic and inclusive environment. Interested individuals are encouraged to apply, even if they do not meet every selection criterion.