Job Summary
| Field | Details |
|---|---|
| Job Title | Learning & Development Manager – Shared Services |
| Company | Capitec Bank Ltd |
| Location | Stellenbosch, South Africa |
| Job Type | Permanent |
| Department | Shared Services |
| Reporting To | Head of Learning & Development |
| Posted Date | 5 March 2026 |
| Application Deadline | Not Specified (Apply as soon as possible) |
About Company
Capitec Bank Ltd is one of South Africa’s leading digital banks, focused on simplifying banking and making it accessible and affordable. The company is driven by innovation, client-centricity, and a strong culture built on energy, ownership, and service excellence.
Capitec is committed to developing its employees through growth opportunities, inclusive culture, and meaningful career progression.
Job Overview
Capitec is seeking a Learning & Development Manager to lead capability development within its Shared Services division. This is a strategic role focused on transforming learning into a high-impact, measurable business function.
The successful candidate will design and implement future-focused learning strategies, build scalable skills frameworks, and drive capability transformation in a fast-paced, AI-enabled environment.
Requirements
Minimum Qualifications:
- Tertiary qualification in Human Resources or Industrial/Organisational Psychology
Experience:
- Proven experience in leading large-scale learning or capability transformation
- Experience building skills frameworks or learning academies
- Experience operating in regulated environments
Key Skills:
- Strategic thinking and commercial awareness
- Strong stakeholder management and influencing skills
- Ability to design scalable learning solutions
- Analytical mindset with focus on measurable outcomes
- Ability to thrive in fast-paced, high-growth environments
Key Responsibilities
Learning Strategy & Capability Development
- Translate business strategy into capability roadmaps and learning pathways
- Identify future-fit skills, including digital and AI capabilities
- Measure learning impact beyond completion metrics
Functional Skills Academies
- Design and implement scalable learning academies
- Develop skills frameworks and proficiency levels
- Support reskilling, upskilling, and workforce mobility
Compliance Learning
- Transform compliance training into engaging, impactful learning experiences
- Drive behavioural change and accountability
- Partner with risk and compliance teams
Stakeholder Engagement
- Collaborate with HR Business Partners and leadership teams
- Diagnose capability gaps and deliver tailored learning solutions
- Act as a trusted advisor to senior stakeholders
Learning Innovation & Digital Enablement
- Transition to a skills-based, AI-driven learning ecosystem
- Use analytics to improve learning effectiveness
- Deliver digital-first, scalable learning solutions
Leadership & Team Management
- Lead and develop learning teams and designers
- Drive enterprise-wide learning transformation initiatives
Change Management & Onboarding
- Support organisational change through learning interventions
- Build onboarding frameworks to accelerate new hire performance
Budget Management
- Manage and optimise L&D budgets aligned to strategic goals
Benefits
- Opportunity to lead enterprise-wide learning transformation
- Work in a fast-growing, innovative digital banking environment
- Career growth and leadership development opportunities
- Inclusive and high-performance culture
How to Apply
To apply, follow these steps:
- Complete the Capitec online assessment (as provided on the official careers page)
- Submit your application online
Ensure all steps are completed to finalise your application.
Application Deadline
Not specified. Applicants are encouraged to apply as soon as possible.
Employment Equity
Capitec is committed to diversity and employment equity. Applications will be considered in line with the company’s employment equity goals.
