UNDP IT Internship 2026 – Communication & Collaboration Engineer Intern (New York, USA)

About UNDP

The United Nations Development Programme (UNDP) operates in over 170 countries, supporting sustainable development, poverty reduction, and innovation worldwide.

Within UNDP, the Information and Technology Management (ITM) Unit plays a key role in delivering ICT solutions to country offices globally—making this internship a unique opportunity to contribute to global development through technology.

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Internship Overview

The Communication and Collaboration Engineer Internship offers hands-on experience in supporting global communication systems, including video conferencing, cloud telephony, and collaboration platforms.

Job Title: Communication and Collaboration Engineer Intern
Location: New York, United States
Contract Type: Internship (6 Months)
Start Date: 3 August 2026
End Date: 31 January 2027
Agency: UNDP
Job ID: 32956
Application Deadline: 27 April 2026

As part of the ITM team in New York, you will work in a dynamic, international environment, contributing to real-time global operations while building technical and professional skills.

Key Responsibilities

Communication Systems Support

Manage telephone requests and mobile device provisioning
Support video conferencing services for global UNDP offices
Monitor system performance and resolve live communication issues

Collaboration Tools & Platforms

Provide technical support for Microsoft Teams and Zoom
Assist in scheduling and managing virtual conferences
Train staff on collaboration tools and reduce recurring user errors

Technical Operations & Monitoring

Monitor conferencing systems via cloud portals
Apply updates and test firmware/software improvements
Troubleshoot and resolve technical issues proactively

Documentation & Knowledge Sharing

Develop internal documentation and knowledge base articles
Support onboarding and training of local site teams
Contribute to system integration and updates

Required Qualifications

Education

Applicants must meet one of the following:

Enrolled in a postgraduate programme (Master’s or higher)
Final year of a Bachelor’s degree
Recent graduate (within 1 year)
Enrolled in a postgraduate traineeship programme

Field of Study

IT Engineering
Computer Science
Networking or related field

Skills & Experience

Knowledge of networking (TCP/IP, NAT, firewalls)
Familiarity with video conferencing and cloud telephony systems
Experience with Microsoft tools (Teams, Word, Excel, PowerPoint)
Understanding of collaboration platforms
Basic scripting or web technologies (advantage)
Strong data analysis and reporting skills (advantage)

Core Competencies

Excellent communication and teamwork skills
Strong organizational and multitasking abilities
Attention to detail and problem-solving mindset
Ability to handle confidential information professionally
Adaptability in a fast-paced, international environment

Language Requirements

Fluency in English (required)
Knowledge of additional UN languages is an advantage

Internship Conditions

Monthly stipend provided (approx. USD 1,000 for in-person roles)
Remote stipend available depending on arrangement
Interns must cover travel, visa, accommodation, and insurance costs
Must be eligible to work in the United States
Internship does not guarantee employment after completion

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Diversity & Inclusion

UNDP is committed to diversity, equity, and inclusion. Candidates from underrepresented and marginalized backgrounds are strongly encouraged to apply.