Sales Assistant: GALXBOY

Here’s a summarized and structured version of the job listing for the position of Sales Assistant at GALXBOY, East Rand Mall:

Job Title: Sales Assistant
Company: GALXBOY
Location: East Rand Mall
Employment Type: Permanent, Full Time (Fixed Term)

Main Purpose of the Job

To deliver exceptional customer service while contributing to the company’s growth and revenue through effective sales maximization.

Key Responsibilities

1. Customer Service

• Greet customers and assist them in finding products.
• Provide product information and recommendations.
• Implement upselling and cross-selling techniques to boost sales metrics (UPT, ATV, Conversion, Turnover).
• Promote payment methods (PAYFLEX, PJN, Happy Pay) and adhere to uniform and grooming standards.

2. Visual Merchandising

• Understand product offerings and placement, including care instructions and pricing.
• Maintain product appearance through steaming, tagging, pricing, and replenishing stock.
• Follow visual merchandising guidelines to enhance customer shopping experience.

3. Stock Control

• Monitor stock levels and assist with restocking the sales floor.
• Keep the stockroom organized and clean for efficient access.
• Inform management about stock levels, best sellers, and restocking needs.
• Receive and unpack products timely for daily and weekly replenishment.

4. Daily Operations and Housekeeping

• Adhere to attendance requirements and report lateness as per policy.
• Process transactions accurately using POS system, including cash handling and updates to variance schedules.
• Maintain store cleanliness, including organizing merchandise and cleaning displays.

Skills and Personal Attributes

• Minimum Grade 12 qualification.
• Computer literacy required.
• Higher education is advantageous.
• 1-2 years of experience in a retail environment.
• Knowledge of retail practices.
• Strong customer service skills.
• Leadership qualities preferred.