How does it feel to be working for a company that is over 100 years old with strong values which are customer centric? Find out the the AVBOB Mutual Assurance Society Internship Programmes 2024.
Closing date: On-going basis
Locations: Western Cape, Eastern Cape and KwaZulu-Natal
Only suitably qualified applicants who have NOT previously served as Interns, will be considered.
About AVBOB Mutual Assurance Society
Africa’s largest Mutual Assurance Society and an authorised financial service provider. The company offers funeral insurance and funeral service with dignity, respect and sensitivity.
AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2023/24, twelve months Internship Programme.
Careers at AVBOB Mutual Assurance Society
A career at AVBOB will be nothing but extraordinary. You will be working for a company that is over 100 years old with strong values which are customer centric.
You will have access to personal services through the employee assistance program and wellness programs.
AVBOB Mutual Assurance Society is an organization that values employee development and rewards excellent performance.
Duties and Responsibilities
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Mutual.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
Qualifications
- Financial Degree or
- Accounting/Economics Degree or
- BSc Information Systems or
- Marketing Management Degree or
- Business Administration Degree
Skills and Experience
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
Role based competencies
- Excellent customer service skills
- Team player
- Customer focused
- Communication
- Analytical
- Patience
How to Apply
You apply online for career opportunities at AVBOB Mutual Assurance Society. Follow the easy guide to apply:
- Visit the AVBOB Mutual Assurance Society vacancies page, where they list all open roles including internship opportunities.
- You can filter and search jobs by title, location, work level etc. Proceed to scroll down the list of opportunities available and find the internship for your preferred location.
- Apply online from links in the vacancy page. Applications must be accompanied by copies of a comprehensive CV /Resume, ID, and qualifications (Grade 12 certificate and tertiary qualification or recent academic records).
AVBOB is an equal opportunity employer, persons living with disability are encouraged to apply.
Correspondence will be limited to successful candidates only and applications received after the closing date will not be considered. We wish you all the best!
