Job Overview
University of the Free State’s Student Counselling and Development Department is recruiting for the Administrative Internship opportunity.
Closing date: 07 June 2024
Location: Bloemfontein Campus – Bloemfontein, FS ZA
Stipend and Benefits
Assumption of duties: 1 July 2024 or as soon as possible.
Salary: The stipend is R 8 567.60 per month.
Fringe benefits: (Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.
Duties and Responsibilities
Reception Duties
• Receive clients at reception and attend to department telephone calls/appointments/enquiries.
• Schedule appointments and notify mental health professionals (MHP) of client arrivals.
• Quality control of the reception area.
Client Engagement
• Professional engagements with students.
• Effective and professional written and verbal communication.
• Strictly adhere to the confidentiality of client information.
Administrative Duties
• Open client files and perform filing duties.
• Capture data on the electronic system.
• Respond to email enquiries sent by students and private clients about services offered by SCD.
• Attend meetings, as requested by the line manager/mentor.
• Take minutes at meetings.
SCD Marketing and Representation
• Attend UFS marketing initiatives to represent SCD.
SADAG Administration
• Send SCD students to SADAG for screening.
• Confirm with students to ensure they have received help from SADAG.
• Assist with reconciling SADAG and SCD statistics.
Workshop Administration
• Assist with drafting workshop schedules.
• Liaise with residences and departments for workshops.
• Print handouts for workshops.
• Assist with marketing of workshops.
• Assist the workshop coordinator with tasks as required.
Monthly client statistics
• Assist the office manager with importing SCD statistics.
Qualifications
• A relevant Higher Certificate on NQF Level 5, a Diploma/National Diploma on NQF Level 6 or a Bachelor’s Degree on NQF Level 7 obtained at the University of the Free State (UFS).
Knowledge and Experience
• Six months experience in working with students in Higher Education in an administrative manner.
• Proven experience in working with Microsoft Programmes.
• Proven experience in working with UFS Systems and Programmes.
• Effective Time Management Skills and ability to work under pressure.
• Excellent interpersonal and communication skills and ability to function with ease in a professional team.
• Sesotho and/or Zulu speaking.
• Experience in working with students in a counselling setting within Higher Education.
Competencies
• Results-oriented.
– The ability to cope with a frequently changing environment and to adapt to evolving situations.
– The ability to deal calmly and effectively with high-stress situations.
• Strategic thinking.
– The ability to deal with several activities at a time.
– The ability to be creative and open-minded when addressing work issues.
• Business Acumen:
– The ability to adhere to rules and strictly follow work regulations.
– Proficient in using MS Office.
• Leading.
– The ability to maintain high levels of personal motivation, energy and enthusiasm.
– The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
• Building coalitions
– The ability to be sensitive and understanding to the needs and feelings of others.
– The ability to interact with others and establish personal connections with people.
How to Apply
Please ensure that all relevant documentation is attached to your application:
• A detailed curriculum vitae and cover letter.
• Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
• A copy of your identity document (ID or passport in the case of foreign nationals).
• Proof of registration with a Professional Body (if applicable).
• A copy of your driver’s license (if applicable).
• Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants).
Enquiries:
For enquiries, please feel free to contact 051 401 9814 or email [email protected] or [email protected]. Additionally, kindly contact 051 401 9810/ 9813/ 9848/ 7659 for assistance.
General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University.
