Job Overview
The Department of Home Affairs is recruiting! Applications are invited for the positions: Mobile Officer x20 posts.
Closing date: 01 July 2024
MOBILE OFFICER (X20 POSTS)
This is a re-advertisement, Candidates who have previously applied may reapply
SALARY : R308 154 – R362 994 per annum (Level 07)
CENTRE :
- Eastern Cape: Medium Office: Humansdorp Ref No: HRMC 26/24/1 (X1 Post)
- Eastern Cape: Medium Office: Cleary Park Ref No: HRMC 26/24/2 (X1 Post)
- Eastern Cape: PSP: Stutterheim Ref No: HRMC 26/24/3 (X1 Post)
- Gauteng: Medium Office: Heidelberg Ref No: HRMC 26/24/4 (X1 Post)
- KwaZulu-Natal: Large Office: Ethekwini Ref No: HRMC 26/24/5 (X1 Post)
- KwaZulu-Natal: Medium Office: Kokstad Ref No: HRMC 26/24/6 (X1 Post)
- KwaZulu-Natal: Medium Office: Nongoma Ref No: HRMC 26/24/7 (X1 Post)
- Limpopo: Large Office: Polokwane Ref No: HRMC 26/24/8 (X1 Post)
- Limpopo: Medium Office: Groblersdal Ref No: HRMC 26/24/9 (1 Post)
- Limpopo: PSP: Praktiseer Ref No: HRMC 26/24/10 (X1 Post)
- Mpumalanga: Medium Office: Mapulaneng Ref No: HRMC 26/24/11 (X1 Post)
- Mpumalanga: Medium Office: Mkobola Ref No: HRMC 26/24/12 (X1 Post)
- Northern Cape: Large Office: Kuruman Ref No: HRMC 26/24/13 (X1 Post)
- Northern Cape: Medium Office: Jan Kempdorp Ref No: HRMC 26/24/14 (X1 Post)
- Northern Cape: Medium Office: Springbok Ref No: HRMC 26/24/15 (X1 Post)
- Northern Cape: Medium Office: Calvinia Ref No: HRMC 26/24/16 (X1 Post)
- Northern Cape: Medium Office: Prieska Ref No: HRMC 26/24/17 (X1 Post)
- Western Cape: Medium Office: Beaufort-West Ref No: HRMC 26/24/18 (X1 Post)
- Western Cape: PSP: Vredenburg Ref No: HRMC 26/24/19 (X1 Post)
- Western Cape: Medium Office: Vredendal Ref No: HRMC 26/24/20 (X1 Post)
Qualifications
An undergraduate qualification in Public Administration / Public Management / Business Administration / Administrative Management / Operations / Human Resources / Business Management at an NQF Level 6 as recognised by SAQA.
An NQF level 7 qualification in Bachelor of Administration / Business Administration / B-Tech in or Advanced Diploma in Public Administration / Public Management / Operations / Human Resources / Business Management / Bachelor of Arts and a qualification with majors in Industrial Psychology and Public Administration will be an added advantage.
One (1) year clerical experience will be an added advantage. Experience in client and customer service environment will be an added advantage. Sound knowledge of Batho Pele Principles.
A valid driver’s licence (Code 10) and a valid Professional Driving Permit (PDP). Basic knowledge of Public Service Regulations. Basic knowledge of the Departmental Legislation and Prescripts (Civic Services).
Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations. Basic knowledge of Civic Services Prescripts.
Required skills and competencies
- Communication and sound interpersonal skills.
- Time management.
- Problem solving skills.
- Planning and organizing.
- Supervisory skills.
- Basic Report writing skills.
- Basic Computer literacy.
- Extensive travelling is required.
Duties and Responsibilities
The successful candidate will be responsible for the following specific tasks:
Supervise and administer the daily operations of Civic Services functions within the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and Passport application processes.
Supervise and monitor operations in different service points. Management of queues for clients visiting the office and daily operation of the office.
Ensure that the Mobile Office is properly maintained and examined to render services. Perform daily trips and post-trip vehicle inspections and ensure that the Mobile Unit is in the best safety condition at all times.
Implement effective risk and compliance in line with the relevant practices. Facilitate the provision of client services to service points. Operate the specialised equipment in the front and back office as required.
Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time. Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required.
Maintain relationship with various internal and external stakeholders. Comply with relevant Civic Services frameworks. Supervision of resources (human and physical) within the unit.
How to Apply
APPLICATIONS : First, DOWNLOAD THE FULL JOB ADVERT [pdf] HERE, then proceed to apply as directed below.
Applications must be sent to the correct DHA address specified; or submitted on the following the link: https://[email protected].
Search opportunity name per Province and town, e.g. mobile officer. Applicants who do not have access to the internet may submit their applications to the nearest Regional Offices of the Department of Employment and Labour (Labour Centres);
Enquiry related to the system: [email protected] and enquiries related to the work opportunities: [email protected] (082 886 9627) and [email protected] (076 983 8905) as well as Call Centre for system enquiries 086 010 1018.
Quoting the relevant reference number, direct your application to: The Department of Home Affairs Office as follows:
Eastern Cape: Postal Address: Private Bag 7413, King Williams Town, 5600, Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Gauteng: Postal Address: Private Bag X108, Braamfontein, 2017, Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal: Postal Address: Private Bag X 09, Pietermaritzburg, 3209. Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo: Postal Address: Private Bag X 9517, Polokwane, 0700. Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga: Postal Address: Private Bag X11264, Nelspruit, 1200, Physical Address: 29 Bester Street, Nelspruit, 1200
Northern Cape: Postal Address: Private Bag X 6073, Kimberley 8300. Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
Western Cape: Postal Address: Private Bag X 9103, Cape Town, 8000. Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000
Applicants must be submitted on the New Z83 application form. Applicants MUST fully complete the application form; accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) and detailed duties of each employment period, including the details of at least two contactable employment references (as recent as possible).
Applicants for the position of Mobile Officer MUST indicate the full details of the driver’s licence as well as the Professional Driving Permit, PDP, these must be valid at the time of submission of the application.
Read also: Practice note on the application of the Z83 and other employment matters.
ENQUIRIES :
- Eastern Cape: Mr S Mapukata Tel No: (043) 604 6418
- Gauteng: Mr P Mlangeni Tel No: (011) 242 9039
- KwaZulu-Natal: Ms N Tshezi Tel No: (033) 845 5003
- Limpopo: Mr J Kgole Tel No: (015) 287 2802
- Mpumalanga: Ms N Dlangisa Tel No: (013) 752 2504
- Northern Cape: Ms S Botha Tel No: (053) 807 6700
- Western Cape: Mr M Pienaar Tel (021) 488 1409
The Department of Home Affairs is an equal opportunity and affirmative action employer. The Department promotes representivity (race, gender, disability) through the filling of these positions.
Reasonable accommodation shall be applied for People with Disabilities.
