The Department of Employment and Labour is hiring: Claims Officer x7 posts.
Closing date: 01 July 2024 at 16:00
SALARY : R255 450 per annum
CENTRE :
- Labour Centre: Thohoyandou Ref No: HR 4/4/6/188 (X1 Post)
- Labour Centre: Gqeberha Ref No: HR4/4/24/01 (X1 Post)
- Provincial Office: Cape Town (Western Cape) Ref No: HR4/4/10/615 (X1 Post)
- Provincial Office: Bloemfontein Free State Ref No: HR 4/4/8/894 (X1 Post)
- Provincial Office: Kimberley Ref No: HR4/4/8/56 (X1 Post)
- Provincial Office: KwaZulu-Natal Ref No: HR4/4/5/20 (X2 Posts)
Requirements
Senior Certificate with Accounting or Mathematics as major subjects or equivalent. 0 to 6 months’ experience required.
Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service
Regulation, Public Service Act, Batho Pele principles, Departmental policies and procedures, Customer care.
Skills: Communication (verbal & written), Listening, Computer literacy, Customer Relations, Decision making.
Key Duties
- Receive and assess all the UI Claims on the relevant system in line with the Standard Operating Procedure (SOP).
- Register all employers and verify the declarations of employees as per the relevant prescripts.
- Execute all payment of approved claims as per the set time frames.
- Attend to enquiries relating to all the processed claims or any other matter relating to the processing of claims.
- Perform Administrative duties in the section
How to Apply
APPLICATIONS : First, DOWNLOAD THE FULL JOB ADVERT [pdf] HERE, then proceed to apply as directed below.
Chief Director: Provincial Operations: Private Bag X9368, Polokwane, 0700 Or hand deliver at 42a Schoeman Street, Polokwane. For Attention: Subdirectorate: Human Resources Management, Polokwane.
Deputy Director: Labour Centre Operations: Private Bag X6045, Gqeberha, 6000 Or hand deliver at VSN Centre 116-134 Goven Mbeki Avenue. For Attention: Sub-directorate: Labour Centre Operations, Gqeberha.
Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town.
Chief Director: Provincial Operations: Private Bag X522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein. For Attention: Sub-directorate: Human Resources Operations, Free State.
Chief Director: Provincial Operations: Private Bag X5012, Kimberley, 8301 OR hand deliver at Laboria House, c/o Pniel & Compound Street, Kimberley. For Attention: Sub-directorate: Deputy Director: Human Resources Management.
Deputy Director: Provincial Operations: PO Box 940, Durban, 4001 or hand deliver at 267 Anton Lembede Street, Durban. For Attention: Sub-directorate: Human Resources Operations, Durban.
All attachments for online application must including Z83 be in PDF and in one (1) file, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified.
Instructions: Applicants must be submitted on the New Z83 application form. Each application for employment form must be fully completed, initialled and signed by the
applicant.
Read also: Practice note on the application of the Z83 and other employment matters.
ENQUIRIES :
- Ms GJ Matlhakoane Tel No: (015) 290 1665 (Thohoyandou)
- Mr M Ngqolowa Tel No: (041) 506 5000 (Gqeberha)
- Mr Q Bowman Tel No: (021) 441 8120 (Western Cape)
- Ms N Zama, Tel No: (051) 505 6276 (Bloemfontein)
- Ms J Marais Tel No: (053) 838 1558 (Kimberly)
- Ms G Khomo Tel No: (031) 366 2331 (Kwazulu-Natal)
